Personal Data Protection

Privacy Policy CK77

Your privacy is our priority. This page transparently explains what data we collect, how we use it, and the rights you hold over that data as a CK77 member.

Last updated: January 1, 2026

Important Note: This Privacy Policy applies to all CK77 services — including the ck77.ng website, mobile app, and all our official communication channels. By using CK77's services, you consent to the collection and use of data as described here.

1

Introduction — CK77's Commitment to Privacy

CK77 understands that your personal data is more than just a set of records in a database. Behind every name, phone number, and transaction history is the trust you placed in us when you chose to join. We never take that trust for granted.

This Privacy Policy is written with one purpose: to give you the clearest possible picture of what happens to your data when you use the CK77 platform. We avoid convoluted legal language and aim to explain every point in a way anyone can understand.

As a betting platform serving users in Indonesia, CK77 operates in accordance with applicable data protection principles — ensuring your data is used only for purposes that are clear, lawful, and proportionate. Nothing more.

2

What Data We Collect

CK77 collects data from several sources — directly from you when you register or use our services, automatically through platform technology, and in some cases from legitimate third parties. Here are the details:

Data you provide directly:

Full name as per official ID
Active email address
Registered phone number
Date of birth for age verification
Identity documents for the KYC process
Bank account or e-wallet information

Automatically collected data:

IP address and general location (city/country)
Device type and operating system
Browsing history and platform activity
Betting data and transaction history
Session usage time and duration
Cookie and site preference data

CK77 only collects data that is strictly necessary to operate its services. We do not collect sensitive data such as health information, religious beliefs, or political affiliations.

3

How We Use Your Data

All data we collect is used for specific and legitimate purposes. ck77 never uses your data for purposes you are unaware of or have not agreed to. The following are the primary purposes for which your data is used:

  • Operating and managing your account — ensuring you can log in, play, deposit, and withdraw funds smoothly.
  • Identity verification (KYC) — ensuring you meet the minimum age requirement and that financial transactions are carried out by the legitimate account holder.
  • Processing financial transactions — including deposits, withdrawals, and winnings payouts accurately and on time.
  • Providing customer support — enabling our team to effectively assist you in resolving any questions or issues you encounter.
  • Preventing fraud and abuse — detecting suspicious activity, duplicate accounts, and manipulation attempts that could harm other members or the platform.
  • Fulfilling legal obligations — maintaining transaction records in compliance with applicable regulatory requirements and responding to requests from authorities when necessary.
  • Improving the platform experience — analyzing usage patterns to understand the most valuable features and areas that need improvement.
  • Sending relevant communications — keeping you informed about promotions, important updates, or information directly related to your account, in accordance with your notification preferences.
4

Legal Basis for Data Processing

CK77 processes your personal data based on one of the following legal grounds, depending on the context in which it is used:

  • Contract performance: Most data processing takes place because it is genuinely necessary to deliver the services you have requested — such as managing your account, processing bets, and handling financial transactions.
  • Legal obligation: Some data must be retained and processed to fulfill legal obligations, such as anti-money laundering compliance and financial reporting requirements.
  • Legitimate interest: We use data for purposes such as fraud prevention and platform security enhancement, where these interests do not override your privacy rights.
  • Consent: For certain marketing communications or analytics, we rely on your consent, which you may withdraw at any time through your account settings.
5

When and With Whom Data Is Shared

CK77 does not sell, rent, or trade your personal data to any party for commercial purposes. Full stop. However, in the course of operating the platform, there are certain situations where data must be shared with trusted third parties:

  • Payment service providers — to process deposits and withdrawals via bank transfer, QRIS, DANA, OVO, GoPay, and ShopeePay. They receive only the minimum data required to complete the transaction.
  • Identity verification service providers — for the KYC process to verify the authenticity of the identity documents you submit.
  • Technical infrastructure providers — including cloud hosting and security services that help us operate the platform. All such partners are bound by strict confidentiality agreements.
  • Regulatory authorities — if required by law or a valid court order, ck77 may provide the requested data to law enforcement authorities.

All CK77 third-party partners are required to adhere to data protection standards equivalent to those we apply ourselves. CK77 does not tolerate the use of your data beyond agreed purposes.

6

Data Storage and Security Measures

Your personal data is stored on servers located in secure data center facilities with high-level physical and digital security standards. CK77 applies multiple layers of protection to keep your data safe:

  • 256-bit SSL Encryption for all data transmitted between your device and ck77's servers.
  • Data encryption at rest for sensitive information such as passwords (hashed using a one-way algorithm) and financial data.
  • Role-based access control — only ck77 staff with a genuine need are permitted to access member personal data, and every access is logged for audit purposes.
  • 24/7 threat monitoring by a cybersecurity team that detects and responds to potential incidents in real time.
  • Regular security testing including penetration testing to identify and close security vulnerabilities before they can be exploited.

Regarding retention duration, ck77 stores your personal data for as long as your account is active and for an additional period thereafter as required by applicable legal obligations — typically 5 years for financial records. Data that is no longer needed will be securely deleted.

7

Cookies and Tracking Technologies

CK77 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small files stored on your device when you visit our website.

You can manage your cookie preferences through your browser settings. Please note that disabling essential cookies will significantly affect platform functionality.

8

Your Personal Data Rights

As the data owner, you hold a number of rights that you can exercise at any time by contacting the CK77 team:

Right to Access

You have the right to know what data CK77 holds about you and to request a copy in a readily readable format.

Right to Correction

If any data is inaccurate or no longer relevant, you have the right to request that we correct or update it.

Right to Erasure

Under certain conditions, you have the right to request deletion of your personal data — except for data we are legally required to retain.

Right to Portability

You can request your personal data in a structured, machine-readable format for transfer to another service.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes or certain legitimate interests.

Right to Restriction

In certain situations, you can request that we temporarily restrict the processing of your data while an issue is being resolved.

To exercise any of the above rights, contact the ck77 support team via live chat. We will respond to your request within a maximum of 30 calendar days. Some requests may require additional identity verification before they can be processed.

9

Children's Data Protection

CK77 services are strictly intended for individuals aged 18 and above only. We do not knowingly collect or process personal data from anyone under the age of 18.

If CK77 becomes aware that personal data of an individual under the age of 18 has been collected without our knowledge, that data will be deleted immediately and the associated account will be permanently closed.

If you are a parent or guardian who has discovered that a minor has registered with CK77, please contact our support team immediately. We will handle the matter promptly and with care.

10

Privacy Policy Updates

This Privacy Policy may be updated from time to time to reflect changes in our practices, applicable legal requirements, or relevant technological developments. Any material changes — those that significantly affect your rights or how your data is used — will be communicated through:

  • In-platform or CK77 app notifications
  • Email to the address registered on your account
  • Announcements on the CK77 website homepage

The "Last Updated" date at the top of this page always reflects the latest version of the applicable Privacy Policy. We recommend reviewing this page periodically, especially after receiving an update notification from ck77.

11

How to Contact the CK77 Privacy Team

If you have questions, concerns, or wish to exercise any of your data rights, the CK77 team is ready to assist through the following channels:

  • Live Chat 24/7 — the fastest way to get a response, available directly from the ck77 platform or app.
  • Privacy Email — [email protected] (displayed as contact information, not a clickable link).

For personal data rights requests, please include the following information so we can process your request more efficiently: full name as registered on the account, registered email address, and a brief description of your request. We will respond within a maximum of 30 days.

Why Your Data Safe with CK77

CK77's privacy commitment is more than words on a policy page — it is a practice applied every day across all platform operations.

Bank-Grade Encryption

Every byte of data transmitted between your device and ck77's servers is encrypted using 256-bit SSL — the same standard used by leading online banking services. No data is transferred in unencrypted form.

Control Is in Your Hands

CK77 gives you full control over your personal data — from updating your account information and managing notification preferences to submitting data deletion requests. All of this can be done through the settings menu or via our support team.

Regular Security Audits

CK77's infrastructure undergoes regular independent security testing, including penetration testing and vulnerability assessments. Findings from these audits are acted upon immediately to close gaps before they can be exploited.

Data Minimization Principle

CK77 only collects data that is strictly necessary to provide its services. If a feature can function without certain data, we do not collect it. This principle is built into the platform from the ground up.

Never Sold to Third Parties

Your personal data has never been, and will never be, sold to any third party for advertising, external marketing, or any commercial purpose whatsoever. This policy is absolute and has no exceptions.

Full Communication Control

You have full control over the communications you receive from CK77. Opt out of promotional emails, push notifications, or all non-essential communications at any time from your account settings — no complicated procedures required.

Frequently Asked Questions About CK77 Privacy

Answers to the most frequently asked questions from members regarding privacy and data security at CK77.

No. ck77 strictly does not sell, rent, or share your personal data with third parties for external advertising or marketing purposes. Your data is only shared with technical partners directly involved in platform operations — such as payment providers and KYC services — and always under strict confidentiality protections.

Contact the CK77 support team via 24/7 live chat available within the platform. State the type of request you are making (data access, correction, or deletion) along with your account information for identity verification. We will process your request within a maximum of 30 days. Please note that deletion of data we are legally required to retain — such as financial transaction records — cannot be processed until the legal retention period has expired.

Once your account is closed, ck77 will stop using your data for active service purposes. However, we retain certain data as required by applicable legal obligations — typically financial transaction records for 5 years. Data that no longer has a legal basis for retention will be securely deleted. You may inquire about the status of specific data after account closure by contacting our support team.

Yes. KYC documents you submit are stored in an encrypted system with strictly limited access — only verification team members with special authorization can access them, and every access is logged for audit purposes. These documents are never shared with any party other than trusted identity verification service providers bound by strict confidentiality agreements with ck77.

Your Privacy Protected, Play with Greater Peace of Mind

Join CK77 with complete confidence that your personal data is handled to the highest standards. A transparent platform, real security, and service you can always rely on.

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Your Data, Your Rights
256-bit SSL Encryption · Zero Data Selling
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